U.S. Internal Revenue Service: IRS Volunteer Tax Alert – 2021-01 Certification Testing and Using Practice Lab

November 20, 2020

Issue Number:  VTA 2021-01

Inside This Issue:  Certification Testing and Using Practice Lab       


The purpose of Volunteer Tax Alerts (VTAs) is to update, correct or clarify tax law topics. VTA messages are valuable educational tools that are highly beneficial when delivered immediately to you as our intended audience, IRS VITA and TCE partners and certified volunteers. 

Link(s) to latest VTA: VTA-2021-01 Certification Testing and Using Practice Lab

Key Messages for IRS VITA/TCE Partners:  Site/local coordinators are to ensure all VTAs are reviewed and discussed with all volunteers. It is recommended that you hold daily debriefings with your volunteers to review identified trends. This is also a good time to allow your volunteers the opportunity to read the alert(s), ask questions or discuss any concerns surrounding their tax preparation experience.

Contact information: Partners are encouraged to direct any questions or concerns to their Relationship Manager.

VITA Essentials

Publication 4012, VITA/TCE Volunteer Resource Guide 

Publication 4491X, VITA/TCE Training Supplement 

Publication 4396A, Partner Resource Package 

Publication 17, Your Federal Income Tax 

Forms & Instructions

Interactive Tax Assistant (ITA) 

Link & Learn Taxes 


IRS Resources


Filing Options 

Frequently Asked Questions 

Identity Theft 

Affordable Care Act (ACA) 

Where’s My Refund 

IRS Social Media 

Taxpayer Advocate News