April 8, 2020

We are excited to introduce you to our Emergency Financial Coaching services as part of our response to the Covid-19 pandemic. These new coaching programs will give you access to crucial help from our Capital Good Fund financial coaches so that you can manage your finances and reduce stress during this time. 

There are two programs available: 

1. Emergency Financial Coaching Hotline

Capital Good Fund’s Financial Coaching department is offering free hotline hours to provide immediate advice and guidance to individuals significantly affected by the COVID-19 pandemic. This program is for individuals who are in a financial emergency and need immediate answers. People who have been laid off, who aren’t sure how to navigate unemployment, who may not know how to bridge the gap until they start receiving unemployment checks, are all encouraged to call during our extended hours or video conference via Zoom. Some examples of topics the coaches are ready to help with include:

• Emergency budgeting and financial plans
• Paperwork assistance
• Emergency referrals/resources (food banks, health clinics, test sites, grocery stores, prescription shipping, etc. 

Clients will be required to “sign” an agreement via confirmation text or email, therefore an active phone number or email is needed. This program is offered FREE of charge. 

2. Financial Coaching – Crash Course

Our standard Financial Coaching Program is designed to be a year-long, steady series of in-person introductory sessions and check-ins. However, in light of recent events, we are offering a Crash Course version of our coaching program. This program is designed for those who have been impacted by Covid-19 and are interested in an accelerated financial coaching service. This program follows the same curriculum and content as our normal financial coaching but is condensed into 3-months, with our four intake sessions occurring in the first 1-2 weeks, monthly check-ins for the first three months, and as-needed check-ins and phone calls throughout the year. 

Cost:

12 monthly payments of $5/each, automatically debited from your account and registered as an on-time monthly payment to help build credit. Participants need an active bank account or pre-paid card. 

Platform:

Participants may receive the Financial Coaching- Crash Course over the phone or via a video chat service. Participants need email access in order to sign agreements and review paperwork. 

Our coaching hours have been extended!

Call 1-866-584-3651 and dial extension 301 for English and 401 for Spanish.

Mon-Friday from 9am EST/8am CST – 5pm EST/5pm CST. 

For Emergency Financial Coaching after business hours, please use the following extensions: 

M-5-8pm On Call-Janet x172

T-5-8pm On Call-Isabel x156

W-5-8pm On Call- Octavian x170 (English only)

Th-5-8pm On Call -Danielle x165

Sat & Sun: 10am – 6pm x301/401

We have also introduced a new Crisis Relief Loan to aid families in need as a result of Covid-19. For more information on Crisis Relief Loan, please visit www.GoodFund.us/Covid.